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Frequently Asked Questions
- Q: What forms of payment do you accept?
Our secure online payment system accepts all major credit cards: Visa, MasterCard, American Express, and Discover. For additional payment options, please contact our Customer Service Toll-Free at 888-455-3237.
Q: Do you offer Monthly or Automated Renewal Subscriptions?
All of our Real Time Lead packages are sold on a subscription basis. By default, your order will be setup on an Automated Renewal subscription, although you can modify or cancel your subscription at any time, by logging into your Real Time Leads Administration Panel.
Our Surveyed Leads and Opt-in Leads Packages are currently sold as a one-time order when purchased online. If you would like to setup your purchase on a recurring basis, give our Sales Department a call to take your order by phone (Toll Free 888-455-3237). Daily, weekly, and Monthly Subscriptions are available on our Surveyed Leads and Opt-in Leads packages.
Q: How Quick will my Order be Processed?
Our order processing and delivery system is fully automated, and for approved customers, will generally process and ship your order within 5 minutes of placing your order. Yes, weekends, holidays, or the middle of the night.. our system is working around the clock, 24-7, getting the Leads to you faster than any other company in the industry!
First time customers, or orders requiring verification, may require phone validation before shipping. Orders are still generally processed the same day, unless the order was placed after hours, or over the weekend.
Q: How are the orders delivered to me?
All leads, except Pre-Enrollee Leads, are delivered via email, in real time, as each Lead is delivered. Each lead will also be available to view or download within your Real Time Leads Administration panel. Your user account login information will be emailed to you as soon as your order is activated.
Surveyed Leads and Opt-in Leads packages are delivered via email with three attachments: Microsoft Excel (.XLS), Comma Delimited (.CSV), and Text Format (.TXT).
Q: Do you offer Geographic or Gender sorting?
Yes, you can fully customizable your Leads package at the time of ordering. Depending on the package selected, you can target by area code, time zone, state, country, gender.. or any combination of above. Additional charges may apply, depending on the combination of sorting items selected, and the Leads package selected.
Q: Do you re-sell the leads to other people?
Our Real Time Leads are sold on a semi-exclusive basis, sold an average of only 2 times as a Real Time Lead, but never re-sold to anyone else promoting the same opportunity. Unlike other Lead companies that sell their Leads 5 times or more.. you will find our Leads much more Responsive, and willing to hear about your opportunity. Due to the high volume of leads we generate, combined with our unique algorithm of dispersing names... our leads are adequately distributed, and not over sold.
Q: How do you generate your Leads?
We generate all of our prospects through Internet Sources, where the individual has completed an online request form looking to start a Home Based Business. All of our Leads are considered "Opt-in", and can be safely contacted by email or phone, without the fear of Spam complaints or Do Not Call legislation.
Click below to view an example Lead capture page:
http://www.RealTimeLeads.com/workathome/
Q: Do you provide the IP Address & TimeStamp with the leads?
Yes, all of our Leads, except Pre-Enrollee Leads, will contain the prospects computer IP Address and Timestamp, identifying the exact instance the prospect submitted their request. This information is imperative for email marketing.. do not buy leads from anyone who cannot provide this information, and show you how they generated their Leads. This information may also be required if you are wanting to upload your leads into an external CRM or Auto-Response System, or may be requested by your ISP in the event of a complaint.
Q: Is the lead list mine to keep?
Leads are provided on a rented basis for a period of sixty days from the date of purchase. You can follow-up as often as you like within this sixty days, but are not authorized to re-sell or giveaway this list to any other party. Please be courteous and always make sure to give your prospects an option to be removed from your calling or email list.
Q: Can I speak to a company representative directly?
Yes, call us Toll Free 1-888-45-LEADS (1-888-455-3237). Our business hours are Monday-Friday 8:30am-4:30pm MST.
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